Inside this article 3 sections
  1. SIM-only
  2. Prepaid
  3. A phone package

01 / Decisions

SIM-only

SIM-only supplies connectivity and an allowance without necessarily adding a handset. It can still involve a minimum term and payment obligations. Keeping a working phone may simplify the decision, but check its calling support and security-update position.

A worn battery or full storage is not repaired by a new SIM. Conversely, buying a more expensive phone does not guarantee reception inside a difficult building. Separate device faults from service limitations.

02 / Decisions

Prepaid

Paying in advance can mean usage from credit or an allowance for a defined period. A pack may renew automatically. Check unused allowance, expiry, payment failure and inactivity conditions before treating it as an occasional-use solution.

If the number is important for account recovery, keep it active under the provider’s rules. Receiving a message occasionally should not be assumed to satisfy an activity requirement.

03 / Decisions

A phone package

Read device payments, airtime, insurance and trade-in terms as distinct components. Check what remains if the line is cancelled or moved. An upgrade entitlement can involve a return and condition assessment.

Keep your own copies of the documents. The provider’s current sales page may change and may not describe the specific arrangement already agreed.

Where next?

Take the next question with you.

Before you chooseRead the year aheadAll network notes